1. Information We Collect

To get you on the reformer, we collect the following:

• Personal Identifiers: Name, email address, and phone number.

• Booking Details: Class history, membership status, and attendance.

• Health & Safety: Optional info regarding injuries or pregnancy to ensure your workout is safe.

• Payment Info: Processed securely via our third-party provider (Stripe). We do not store your full credit card details on our servers.

 

2. How We Use Your Information

We use your data to:

• Manage your bookings and class waitlists.

• Send booking confirmations and schedule updates.

• Notify you of studio news or promotions (you can opt-out at any time).

• Ensure our instructors provide a safe environment tailored to your physical needs.

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3. Sharing Your Data

We don't sell your data. Period. We only share information with trusted service providers necessary to run the studio, such as our booking software and payment processors, or if required by law.

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4. Data Security

We implement industry-standard security measures to protect your personal information. However, please remember that no method of transmission over the internet is 100% secure.

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5. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate information.

• Request the deletion of your account and data (subject to legal or contractual obligations).

 

6. Contact Us

If you have any questions about your privacy at Kalektiv, please reach out to us at: info@kalektiv.ca